Customize Columns & Meetings

Customize Columns & Meetings

Customize Columns Panel

1.1 What It Is
Click Customize Columns to open:

“Customize Columns 13/13”

1.2 What You Can Do

  • Turn columns ON or OFF
  • Adjust the table view to match what the user needs

Examples:

  • Hide Updated At if not needed
  • Show Attendees if team tracking is required

1.3 Reset to Default
Restores the system default column layout.
Useful if the layout gets changed unintentionally.

 

Log Meeting & Follow-up Meeting

2.1 Log a Meeting (Past Meeting Entry)

Use this form when the meeting has already happened and needs to be recorded

Navigation Path:
Sales Module → Activity → Meeting → Click on Meeting Log 

Subject *
Title of the meeting.

Examples:

  • Demo Session
  • Client Introduction Meeting
  • Final Discussion

Why it matters:

  • Identifies the meeting in list view
  • Appears in Lead or Deal activity timeline
  • Used in reports

Mandatory field.

Parent and Linked To *
Dropdown (Lead / Deal, etc.)

Defines:

  • Where the meeting belongs
  • Which record timeline it appears under
  • Reporting and analytics impact

Behavior:

  • Parent = Lead → appears in that Lead’s activity tab
  • Parent = Deal → appears in that Deal’s activity tab

Link (Optional)
Used to store:

  • Zoom link
  • Google Meet link
  • Teams link
  • Any meeting URL

If blank:
Treated as offline or physical meeting (or link not provided).

Date *
Date the meeting happened.

Used in:

  • Reports
  • Timeline history
  • Performance tracking

Start Time (Recommended)
Meeting start time.
Useful for productivity and time tracking reports.

End Time *
Meeting end time.
Helps verify time spent and track efficiency.

Duration *
Format: HH:MM:SS

If duration is entered, the system may calculate End Time.
If End Time is entered, the system may calculate duration.

Mandatory field.

Summary (0/500)
Short notes on what happened.

Example:
“Client interested in annual subscription. Needs internal approval.”

Appears in:

  • Meeting list summary column
  • Activity timeline
  • Manager view

Attendees
Select internal users who attended.
Used for:

  • Collaboration tracking
  • Accountability
  • Reporting (meetings attended per user)

Attachment (Upload File)
You can upload:

  • Meeting recording
  • MOM file
  • Supporting documents

Stored against the meeting record.

Follow Up Button (Inside Log Meeting)
Allows immediate scheduling of the next activity:

  • Meeting
  • Call
  • Visit

Helps prevent lead leakage.

2.2 Follow Up a Meeting (Future Scheduled Entry)

Used to schedule a future meeting. It does not log a past meeting.

Navigation Path:
Sales Module → Activity → Meeting → Click on Follow Up

Subject *
Title of the upcoming meeting.

Example:
“Final Pricing Discussion”

Parent and Linked To *
Same logic as Log Meeting.

Defines:

  • Which lead or deal the follow-up belongs to
  • Where it will appear

Link (Optional)
Add Zoom or Meet link if applicable.
If blank, it is assumed to be offline.

Date *
Future meeting date.
Mandatory.

Time *
Exact meeting time.
Used for reminders.
Mandatory.

Remind Me Before
Examples:

  • 0 minutes
  • 15 minutes
  • 30 minutes
  • 1 hour

System may trigger:

  • In-app notification
  • Mobile push notification (if integrated)

Description (0/500)
Details of what needs to be discussed.
Helps the user prepare before the meeting.

Attendees
Assign internal participants.
Ensures:

  • Participants are notified
  • Responsibility is clear
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