Complete Guide

Complete Guide

Trash – Navigation

Navigation Path:
Sales Module → Settings →  Trash

You will see this message:

Your record will be permanently deleted in 60 days.

This means:

  • Deleted records are not removed immediately
  • They stay in Trash for 60 days before permanent deletion

Available Trash Tabs (Deleted Records by Module)

Inside Trash, you can view deleted records for:

  • Lead
  • Deal
  • Quotation
  • Call
  • Meeting
  • Visit
  • Person
  • Organization
  • File
  • Folder
  • Mail Activity

Each tab shows deleted records of that module.

What Information Is Visible

Example: Lead tab columns

  • Lead Name — Name of deleted lead
  • Deleted By — User who deleted
  • Deleted At — Date and time
  • Action — Restore or Delete

This ensures full audit transparency.

Restore Record

4.1 To Restore

Click:
3 dots

Select:
Restore

The record will:

  • Move back to the original module
  • Retain original data
  • Retain activity history

Permanent Delete

If you select:
🗑 Delete

The record will be:

  • Permanently removed
  • Not recoverable
  • Fully erased from the system

Otherwise, the system auto-deletes the record after 60 days.

Branch Filter

You can filter trash records by branch.

Branch dropdown shows:

  • Pandesara
  • Nanpura
  • Vesu

This helps in:

  • Branch-wise data control
  • Multi-location management
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